Frontline First Aid & Emergency Training
As a professional Fire Fighter, Jason Durham has seen first hand the profound impact that a bystander can have during a medical emergency...if they have the confidence to take action.
In fact, someone taking action right away...regardless of their level of training... is the single biggest factor in the survival of Cardiac Arrest.
With up to date courses developed to be relevant, realistic, relaxed and enjoyable; you acquire more than just a piece of paper...you gain the skills and confidence to "Be the Difference".
More Information coming soon...
Frontline First Aid may take classroom photographs or video during your course; for illustrative and educational purposes on our website and social media. By attending the course, you are consenting to have your picture taken for these purposes.
You may verbally withdraw your permission any time.
Dispute Resolution Policy
If a matter of dispute arises with and/or between any individual(s), an attempt will be made to resolve all issues informally, i.e. direct discussion and solution attempted between the involved parties. If the dispute cannot be resolved through informal means the Instructor’s decision will stand.
Frontline First Aid will review all student dismissals with affected student.
Refund of monies will follow the Refund Policy.
Any of the following are grounds for dismissal:
Behaviour posing a risk to others. These behaviours include, but are not limited to, the following:
• Sexual harassment
• Inappropriate touching
• Aggressive behaviour - verbal or physical
• Verbal or physical threats
Any form of violence towards staff, instructors or students
• Physical abuse of Frontline First Aid property.
• Failure to attend 100% of the program.
• Failure to meet the practical skill requirements of the course.
Behaviour that continues to be disruptive to the other students and the learning environment. These behaviours include, but are not limited to, the following:
• Consumption or being under the influence of alcohol
• Rough housing or horse-play
• Poor hygiene unrelated to medical conditions
• Repeatedly disputing Instructor’s knowledge or authority
• Constant and unnecessary chatter
If a student is to be dismissed for any reason the following procedures will be followed:
• The student will receive an in class verbal warning from their instructor. The instructor will document this warning on the class roster.
• If the behaviour continues at this stage, the student will be presented with a letter from Frontline First Aid officially dismissing the student from the program. The student will NOT be re-admitted to the program during this process.